ott11 Terms and Conditions

These Terms and Conditions ("Terms") form a legal agreement between ott11 ("Platform", "we", "us") and the user ("Member", "you"). By using the ott11 website, mobile version, or any related services, you are considered to have fully accepted these Terms. Using the services without complying with these Terms is not permitted.

Some important terms used in this document are as follows:

• Account — A personal profile created by registering on the platform.
• Bonus — Promotional credits or rewards provided by ott11.
• Wagering Requirement — The condition specifying the amount you must wager before withdrawing bonus funds.
• Real Money — Funds deposited by the member themselves.
• Bonus Funds — Credits provided as part of a promotional offer.

2.1 Age Requirement

Registration and use of services on ott11 is permitted only for individuals aged 21 or above. We may request a national ID or other valid document for age verification at any time. Providing false information about age will result in account cancellation and forfeiture of all deposits.

2.2 Single Account Policy

Only one account is permitted per person, household, device, or IP address. Opening multiple accounts will be treated as bonus abuse, and all associated accounts will be suspended or closed.

2.3 Providing Accurate Information

You must provide completely accurate and up-to-date information at the time of registration. If any information changes, you must notify our support team immediately. Providing false or incomplete information may cause account verification to fail and withdrawals to be suspended.

2.4 Account Security

It is your responsibility to keep your login details confidential. If you suspect that someone has accessed your account without authorization, contact our 24/7 live chat immediately. The member bears full responsibility for any misuse of their account.

3.1 Deposit Conditions

To deposit funds into ott11, your account must be fully verified. The minimum deposit amount is ৳500. Deposits via bKash, Nagad, Rocket, and Upay are generally processed instantly. For bank transfers, processing time may vary depending on banking hours.

3.2 Withdrawal Conditions

Any pending wagering requirements on the account must be completed before requesting a withdrawal. Withdrawals will always be made through the same method used for the deposit (where possible). Withdrawals to third-party accounts are not permitted; funds will only be sent to the member's own registered payment method.

3.3 Verification (KYC)

We reserve the right to verify identity and payment method before processing a withdrawal. This process may involve requesting a copy of a national ID, a selfie, or proof of a mobile banking transaction. If the required documents are not submitted within the specified time, the withdrawal may remain on hold.

4.1 Welcome Bonus

New members at ott11 will receive a 100% bonus up to ৳10,000 on their first deposit. For example, if you deposit ৳5,000, you will receive an additional ৳5,000 as a bonus. Account verification must be completed to receive this bonus.

4.2 Wagering Requirement

The wagering requirement for the welcome bonus is 15 times (15x). This means you must wager 15 times the bonus amount before you can withdraw the bonus funds. For example, if you receive a ৳1,000 bonus, you can withdraw it after placing ৳15,000 worth of bets. The time limit for meeting the wagering requirement is 30 days from the date the bonus is credited.

4.3 General Bonus Usage Rules

• Bonus funds cannot be withdrawn directly; they may only be used for placing bets.
• Claiming bonuses through multiple accounts is a breach of the agreement.
• If the bonus balance goes negative, it will be reset to zero.
• Promotional offers will automatically expire after the designated time period.
• ott11 reserves the right to modify or withdraw any bonus offer.

4.4 VIP Cashback Program

Regular members can enjoy weekly cashback through our VIP program. Cashback by tier is as follows:

• Bronze — Up to 0.3% weekly cashback
• Silver — Up to 0.6% weekly cashback
• Gold — Up to 0.9% weekly cashback
• Platinum — Up to 1.2% weekly cashback
• Diamond — Up to 1.5% weekly cashback

The more actively you play at each tier, the faster you will advance to the next tier. VIP cashback is automatically added to your account every week.

The following activities are strictly prohibited on the ott11 platform. Violating these rules may result in account cancellation and forfeiture of all funds:

5.1 Fraudulent Activities

• Placing bets using bots, automated software, or artificial intelligence.
• Operating multiple accounts for the purpose of bonus abuse.
• Unauthorized access to another member's account.
• Payment fraud or chargebacks.

5.2 Anti-Money Laundering Policy

ott11 follows a strict policy to prevent money laundering. If any transaction appears suspicious, we reserve the right to notify the relevant authorities, and the account will remain suspended during the investigation. If deposits and withdrawals are not made through the same method, it may be flagged as a suspicious transaction.

5.3 Account Sharing

Sharing your account login details with anyone else is prohibited. If family members operate separate accounts from the same device or network, this may be identified as multiple accounts belonging to a single individual.

ott11 treats the protection of users' personal information as its highest priority. All transactions and personal data are secured with SSL encryption.

6.1 Data Collection

At the time of registration, we collect your name, date of birth, contact information, and payment-related details. This information is used solely for providing services, verification, and ensuring security.

6.2 Sharing Information with Third Parties

We do not share your information with third parties except where required by legal obligation, fraud prevention, or security protection. To learn about our full privacy policy, please visit our Privacy Policy page.

ott11 is committed to responsible gaming. Only individuals aged 21 or above may use this platform.

7.1 Self-Set Limits

Members can set their own daily, weekly, or monthly deposit limits. To set or change these limits, please contact our 24/7 support team.

7.2 Self-Exclusion Feature

If a member feels that their gambling habits are getting out of control, they may request self-exclusion. Following this request, the account will be fully closed for the specified period of time. For more details, please visit our Responsible Gaming page.

7.3 Protection of Minors

If anyone under the age of 21 has access to your device, keep your account logged out and keep your password confidential. It is the responsibility of guardians to prevent minors from gambling.

8.1 Rights of ott11

ott11 reserves the right to temporarily suspend or permanently close any account in the following circumstances:

• Violation of any clause of these Terms.
• Evidence of fraudulent or dishonest activity.
• False identity or provision of false information.
• Instructions from legal authorities.
• The need to review an account following a prolonged period of inactivity.

8.2 Member Rights

A member may request to close their account at any time. In such cases, if there is a real money balance in the account (after verification is complete), it will be returned. Any unused bonus funds will be cancelled upon account closure.

9.1 Complaints Process

If you have a complaint regarding a transaction or service, please first contact us via our 24/7 live chat or email. We will endeavor to resolve complaints as quickly as possible after receipt. Email: [email protected]

9.2 Limitation of Liability

ott11 is not liable for losses arising from technical issues, internet disconnection, or problems with third-party game providers. If a technical error is proven to have affected the outcome of a game, that round will be voided and the wagered amount will be refunded.

9.3 Changes to Terms

ott11 reserves the right to modify these Terms at any time. Continued use of the site after any changes will be considered acceptance of the new terms. For significant changes, we will endeavor to notify members via their registered email or through a notice on the platform.

9.4 Entire Agreement

These Terms, the Privacy Policy, and the Responsible Gaming Policy together constitute the entire agreement between ott11 and the member. Any prior oral or written agreements are superseded by this document.